The Mayor’s Office of Homeless Services Housing Navigators are on break from providing services at Enoch Pratt Libraries until further notice. Please refer to the Housing Navigation & Resource Guide to contact service providers directly for your needs.

About the Housing Navigation Program

Community members can now meet with Housing Navigators at conveniently-located community hubs to get help resolving a potential or current housing crisis. This new service is being offered at select Pratt Library branches in partnership with the Mayor’s Office of Homeless Services (MOHS).

Contact A Housing Navigator

For direct inquiries, please email housingnavigatormohs@baltimorecity.gov.

Services Offered

• Guidance to help community members understand their housing crisis and work toward strategic resolution
• Identification of community resources to quickly resolve current episodes of homelessness or prevent a potential housing crisis
• Development of an individualized housing plan that accounts for long-term housing stability
• Connection to Emergency Shelter (based on availability)
• Completion of Coordinated Access Intake to determine eligibility for housing resources for people experiencing homelessness
• Navigation support for community members who have been matched to a housing program through Coordinated Access but still need to select housing/sign a lease
• Short-term case management and connection to vital services