Community members can now meet with Housing Navigators at conveniently-located community hubs to get help resolving a potential or current housing crisis. This new service is being offered at select Pratt Library branches in partnership with the Mayor’s Office of Homeless Services (MOHS).

Contact A Housing Navigator

Housing Navigators are available for free, in-person consultations from 11:00 am - 4:00 pm at the following locations:

For direct inquiries, please email housingnavigatormohs@baltimorecity.gov.

Services Offered

• Guidance to help community members understand their housing crisis and work toward strategic resolution
• Identification of community resources to quickly resolve current episodes of homelessness or prevent a potential housing crisis
• Development of an individualized housing plan that accounts for long-term housing stability
• Connection to Emergency Shelter (based on availability)
• Completion of Coordinated Access Intake to determine eligibility for housing resources for people experiencing homelessness
• Navigation support for community members who have been matched to a housing program through Coordinated Access but still need to select housing/sign a lease
• Short-term case management and connection to vital services

In January 2024, MOHS launched the Flex Fund Diversion Program funded through the American Rescue Plan Act (ARPA). This funding allows MOHS to provide assistance aimed to divert clients from homelessness. As of May 31, 2024, MOHS has closed the portal and is no longer accepting applications for the Flex Fund program.

Resources

• Housing Navigation & Resource Guide