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Below are resources available for those experiencing or at risk of homelessness in Baltimore City.
- Shelter and Services
- Resource Map
- 24/7 Hotlines
- Rent and Utilities Assistance
- Health Care and Mental Health Resources
- Employment Resources
Baltimore City Shelter Hotline: 443-984-9540
Call 443-984-9540 to connect with emergency shelter for the night. The hotline is open 9:30 AM to 9 PM daily.
After hours shelter requests should be made by calling shelters directly.
|Shelter||Phone Number||Population Served|
Weinberg Housing and Resource Center
Pinderhughes Emergency Women’s Shelter
Greenspring Emergency Men’s Shelter
Sarah’s Hope Shelter at Mount Street
HEBCAC Nest Youth Shelter
|Youth ages 18-24|
The Shelter Hotline is the centralized system for people experiencing or at risk of homelessness to access Baltimore City-funded emergency shelters. The system is designed to provide a fast, streamlined, and equitable process to enroll at participating emergency shelters and preserve client choice and dignity.
Everyone in Baltimore City seeking entry to a City-funded shelter must go through the hotline. Please be aware that if a shelter bed is available, you will be notified during the call. There is no guarantee of shelter space for any caller, but we will try our best to match you with a place to stay. There is no waiting list for shelter beds.
Street Outreach Resources
Are you concerned for yourself or someone else who may be sleeping outdoors? Outreach and supporting services are available for people who do not have safe shelter, and the Street Outreach Card is a useful tool to share with people who may be sleeping in a place not meant for habitation. The Baltimore City Street Outreach Card includes shelter locations, resource centers, and information about food and health care. You can also email [email protected] to request assistance.
Emergency COVID-19 Food Resources
In response to COVID-19, a number of free food resources are available for youth, families, and individuals in need.
COVID-19 Isolation Assistance
The Triage, Respite, and Isolation (TRI) Center at the Lord Baltimore Hotel provides support for those with known or suspected COVID-19 who are unable to safely self-isolate. Call 443-984-8915, 7 days a week from 8AM to 7PM for more information.
This map is an interactive list of resources for people experiencing or at risk of homelessness, including emergency shelters, resource centers, health care, and meal sites. Click the rectangle icon on the top right of the map to view it full size and search to find organizations providing the support you need, like laundry, case management, legal services, job training, and more.
Call 2-1-1. There's always an answer! Need answers and don’t know where to turn? 2-1-1 is a hotline providing free, confidential help in 150 languages with just about any health and human service issue you are facing. A trusted and caring call specialist is there for you 24 hours a day, seven days a week. If you are in immediate danger, call 9-1-1.
To get help, dial 2-1-1 or dial 1-800-492-0618. (Normal airtime and related charges may apply for cell phone users.) In fiscal year 2015, 2-1-1 Maryland at United Way of Central Maryland answered more than 103,000 calls around food, housing, health care, utility assistance and more.
Visit www.211md.org to access additional resources.
Domestic Violence Hotline: 410-889-7884
House of Ruth Maryland’s 24/7 hotline is a confidential lifeline to survivors of domestic violence in need of help. Counselors are trained in crisis intervention, safety planning, counseling and legal referrals, and proactive advocacy for survivors, their friends and family, and the general community.
Homeless Veterans Hotline: 1-877-424-3838
Veterans who are homeless or at risk of homelessness—and their family members, friends and supporters—can make the call to or chat online with the National Call Center for Homeless Veterans, where trained counselors are ready to talk confidentially 24 hours a day, 7 days a week.
Here2Help Hotline: 410-433-5175
The Here2Help Hotline from the Behavioral Health System Baltimore offers a confidential advice and emotional support hotline 24 hours a day, 7 days a week assisting people with emotional health and well-being services.
Eviction Prevention and Utilities Assistance with CAP Centers
Community Action Partnership (CAP) Centers offer low-income households financial empowerment programs, housing and energy services, food resources and capacity building services. In response to COVID-19, CAP Centers are providing eviction prevention funding and utilities assistance.
Eviction Prevention Legal Aid
The following organizations provide free legal advice, and, in some cases, representation to renters facing eviction and other landlord-tenant issues. These organizations take different types of cases and all have capacity limitations. Please review the types of services that these organizations provide in the parenthesis below before calling. Note that “subsidized” housing refers to any form of housing choice voucher, public housing, or other government-subsidized housing.
- Maryland Legal Aid (advice and representation – focused on subsidized housing cases; same day representation for failure to pay rent eviction cases possible), 410-951-7777, www.mdlab.org
- Public Justice Center (advice and representation – focused on non-subsidized housing cases), 410-625-9409, www.publicjustice.org
- Homeless Persons Representation Project (advice and representation – focused on subsidized housing cases), 443-402-5395, [email protected] , www.hprplaw.org
- Pro Bono Resource Center of Maryland /Tenant Volunteer Lawyer of the Day Program (advice and same-day representation in rent court – will meet tenant at court), 443-703-3053, www.probonomd.org
- Disability Rights Maryland (housing cases involving a tenant or family member with a disability), 410-727-6352, https://disabilityrightsmd.org/
- Maryland Courts Self-Help Center (advice and referrals on housing and other civil cases), 410-260-1392, mdcourts.gov/selfhelp
Health Care for the Homeless
Health Care for the Homeless provides health care and supportive services for people experiencing homelessness who are living in shelter, transitional housing, doubled up with other, or are unsheltered. Call 410-837-5533 for more information.
Mental Health Resources
211MD has a list of counseling, mental health, and substance abuse resources here. Call 2-1-1 for more information.
Mayor's Office of Employment Development