Winter Shelter



WINTER SHELTER STATUS: Winter shelter is not currently active at this time. Winter shelter is activated on nights when the temperature with wind chill reaches freezing (32 degrees and below). 

From October 15, 2021 through April 1, 2022, the Mayor’s Office of Homeless Services (MOHS) will provide emergency shelter to all people experiencing homelessness on nights when the temperature with wind chill reaches freezing (32 degrees and below). 

Please be reminded to contact our Coordinated Entry line at 443-984-9540 to request shelter referrals between 9:30 am-9:00 pm, Monday-Friday. All after hour and weekend shelter referral requests should be directed to the shelter providers listed under Shelter and Services on the Get Help Now page.

The following locations will serve as transportation pick-up and drop off locations for single adults seeking shelter Monday – Friday:

Fairfield Inn

101 S. President Street

Greenmount Recreation Center

2304 Greenmount Avenue


Robert C. Marshall Recreation Center

1201 Pennsylvania Avenue


My Sister’s Place

17 W. Franklin Street


Greenspring School

4701 Greenspring Avenue


Health Care for the Homeless

421 Fallsway


Maryland Center for Veterans Education and Training (MCVET)

301 N. High Street



Shelter seekers should plan to arrive at one of the designated shuttle stops between 4:00 pm-7:30 pm to allow sufficient time for transportation to overflow shelter facilities and dinner service.  Transportation to overflow shelter will end at 8:00 pm.

Participating shelters will provide accommodations from 4:00 pm to 9:00 am the next morning.  Each person will be provided with dinner and breakfast, access to shower and laundry services, and transportation to/from the shelter.

Winter Shelter Notifications

Each time a winter shelter night is activated (nights when it is 32 degrees or below with wind chill), MOHS will notify government agencies, hospitals, Continuum of Care members, homeless service providers, general public and individuals in need of shelter through several outlets including but not limited to this website, e-blasts, social media, and street outreach.  Individuals can access real-time information by calling 311 and 211 to find out if it is a winter shelter night and how to access shelter.  Individuals in need of language translation are encouraged to call 211 to receive winter shelter information.  Individuals with vision or hearing impairment may access these hotline services through MD Relay 711.

MOHS will also coordinate street outreach teams to notify unsheltered individuals without access to phone or internet about winter shelter availability.   

Daily notifications will go out no later than 2 pm but typically are sent out much earlier and for several winter shelter days at a time if the forecast is predicting prolonged cold weather.