HMIS New User Training has been redesigned as of March 2020. In response to COVID-19, the HMIS New User Training is now 100% online.

Users will be required to complete all HMIS courses and, if needed, Coordinated Access courses before accessing the system. Partial completion of courses will not fulfill the initial HMIS training requirement.

With 100% online courses, authorized new users will be able to access the HMIS Learning Portal at any time and complete the required training at their own pace. Once all required training is completed, an HMIS user account can be created.

HMIS access should only be granted to personnel that requires access to the system to perform official work duties on behalf of their agency. Agency directors or officially designated HMIS representatives can use the Baltimore HMIS User Authorization form to approve new users.